What is Reformer Pilates?

A Reformer is a specific Pilates machine. Pilates is a form of exercise that utilises all the muscles within the body. You perform a routine of exercises in class to gain a full body conditioning workout.

What should I wear?

Wear something comfortable and that you can move reasonably freely in. Leggings or track pants and a T-shirt are a common choice.

When do I need to arrive?

Arrive 5-10 minutes prior to class. If you haven’t been to the studio before give yourself a little more time so you can find us. 

NB: If you arrive quite early the doors may not be open - but don’t fret, your instructor will let you in at least 10min before the class starts.

Is there parking?

There are car parks directly outside the studio, and nearby, within City Works Depot (CWD). These are pay and display.

Get the T Park app for parking at CWD, load your registration and card to save time.

Alternatively, you can park on Cook Street for regular city rates.

I’m pregnant, can I still come to class?
  • You are welcome to attend all classes up to 16 weeks.
  • From 16 to 20 weeks you can attend Beginners classes only*.
  • Once you reach 20 weeks you can continue with a personalised pilates programme, a semi private prenatal class or a prenatal group class.

NB: It is with each instructors discretion to allow attendance in regular group classes. In some instances it may be necessary for clients to opt for private/semi private sessions.

 

*you must be able to perform exercises lying on your back. Options for Reformer Pilates during pregnancy:

  • 1:1 Instructed sessions
  • 2:1 Instructed sessions
  • Private group class with 3 or more
  • Prenatal classes

What do I need to bring?

Bring along a water bottle which you can fill up in the studio. 

Will I sweat?

Our Reformer Pilates classes encourage a ‘glow’ however if you know you have a tendency to sweat bring a sweat towel.
We also have showers on site and complimentary towels for use with these.

Can I bring my child?

Unfortunately under no circumstances do we allow children to wait in the studio during open group sessions. This applies all year round, including school holidays.

Can I leave early?

It is greatly preferred that you stay for the duration of your class. If something unforeseen comes up, and you absolutely must leave early, please inform your teacher (upon arrival if possible) so they can assist with your departure. This will help to lessen the disruption for the rest of those in class.

How many beginner classes do I need to attend?

Everyone varies, you may attend just 3 or you could stay in Beginners for good - it is dependent on strength, awareness in class, your ability to follow instructions, and your mind-to-body connection. Our beginners classes are a good challenge! But if you feel you may be ready for Intermediate level, ask your instructor if you could give one a go.

What happens when I go on a waitlist?

Once a class is full, you’ll need to waitlist if you want to get a spot in that specific session.

We allow up to 4 clients to waitlist for any one class, you’ll take a place on that list.

When a spot comes up/someone cancels, you’ll receive an email notification that you’ve automatically been placed in the class.

If your plans have changed and you don’t intend on taking a Reformer, you need to let us know asap so that you don’t lose a session.

NB: You are only charged once you move into the class but you must have an active pass/membership in order to join a waitlist.

Membership Benefits + TC's

Benefits:

  1. Rollover. Unused classes rollover each week and are available to be used for an additional 7 days. 
  2. Advanced unpaid bookings. Members are entitled to book as far in advance as they choose, to reserve their desired sessions, unpaid. We encourage members to keep track of their class bookings against their entitlement each week. 
  3. Unlimited weekly use. Choose to use additional classes on weeks that you're keen to attend more regularly. The sessions are deducted from the overall number of classes on your membership.
  4. Choose to pay for any additional classes attended above the overall membership entitlement  receive a reduced rate of $25/class (casual class rate $35/class). Members will receive an email from hello@corecollective.co.nz at the end of each month detailing additional classes attended and the payment amount prior to their credit card being charged, e.g. if you are on Bronze and use more than 2 classes, you can choose to pay additionally for any extras, at the discounted rate, or use classes from your membership as per (3).
  5. Pause facility. Members can pause their membership for up to 7 days over each 3 month period or a total of four weeks per year. See below membership terms & conditions for further details on this.

Please note that our late cancellation and non-attendance policies still apply with memberships. Class bookings must be cancelled at least 12 hours prior to the class time for a pass to be returned to a member’s account.

 

Terms and Conditions:

  1. Parties to the agreement contract This contract is between the member ("customer") and Core Collective Limited (“Core Collective").
  2. Minimum term of 6 months. A Minimum Obligation Agreement means an agreement that has a minimum term commitment to maintain payments, post this minimum term the agreement will continue indefinitely until terminated by the customer or Core Collective.
  3. Payment of Fees. The customer must pay all fees and charges incl GST as applicable, for the term of their membership. Interest may be charged on all overdue fees and amounts at the rate of 5% per month.
  4. Late cancelations (less than 12 hours), and non-attendance to any booked session will, result in a lost session/additional charge if all sessions are allocated.
  5. Weekly payment will be taken within 24hours of the chosen date. If the date falls on a weekend day or a public holiday the time period will be within 24 hours from the start of the next business day. If no funds are in place the account will be charged with a $15 dishonor fee (that is paid to the merchant provider NOT Core Collective).
  6. Rollover classes. Classes unused will be available for an additional 7 days following their current membership week. Following this 7 day period these classes are abandoned (no exemptions).
  7. Any additional classes used, whether for class attendance, no show or late cancellation will be charged to the client at $25/class additional to that of their weekly membership. This charge will be placed at any time the following month using the account details provided.
  8. Changes in Membership Fees. Outside of any minimum term obligation agreed to by the customer, Core Collective may adjust membership fees at any time giving 21 days’ notice.
  9. Holding of membership. Customers are entitled to apply to put their membership on hold for a maximum of 1 week over a 3 month period. A customer may apply to freeze their membership, giving 7 days notice, due to medical, travel or personal reasons. Customers will not have access to any bookings or facilities that form part of the Agreement while the freeze is in place. Any further requests to freeze will only be considered with supporting documentation provided by a registered professional.
  10. Termination/Changes. If a customer wishes to terminate their agreement or change their membership type, they must give 4 weeks notice. If a customer wishes to terminate their membership within the fixed term or minimum obligation period, the customer must pay a cancellation fee of $100.
  11. Overdue payments. If a balance is outstanding for more than 4 weeks Core Collective may notify any credit reporting or referencing agency of the default, and may pass the customer’s debt for collection to a third party agency.