Benefits:

1. Rollover. Unused classes rollover each week and are available to be used for an additional 7 days. 
2. Advanced unpaid bookings. Members are entitled to book as far in advance as they choose, to reserve their desired sessions, unpaid. We encourage members to keep track of their class bookings against their entitlement each week. 
3. Unlimited weekly use. Choose to use additional classes on weeks that you're keen to attend more regularly. The sessions are deducted from the overall number of classes on your membership.
4. Choose to pay for any additional classes attended above the overall membership entitlement  receive a reduced rate of $25/class (casual class rate $35/class). Members will receive an email from hello@corecollective.co.nz at the end of each month detailing additional classes attended and the payment amount prior to their credit card being charged, e.g. if you are on Bronze and use more than 2 classes, you can choose to pay additionally for any extras, at the discounted rate, or use classes from your membership as per (3).
5. Pause facility. Members can pause their membership for up to 7 days over each 3 month period or a total of four weeks per year. See below membership terms & conditions for further details on this.

Please note that our late cancellation and non-attendance policies still apply with memberships. Class bookings must be cancelled at least 12 hours prior to the class time for a pass to be returned to a member’s account.

Terms and Conditions:

1. Parties to the agreement contract This contract is between the member ("customer") and Core Collective Limited (“Core Collective").
2. Minimum term of 6 months. A Minimum Obligation Agreement means an agreement that has a minimum term commitment to maintain payments, post this minimum term the agreement will continue indefinitely until terminated by the customer or Core Collective.
3. Payment of Fees. The customer must pay all fees and charges incl GST as applicable, for the term of their membership. Interest may be charged on all overdue fees and amounts at the rate of 5% per month.
4. Late cancelations (less than 12 hours), and non-attendance to any booked session will, result in a lost session/additional charge if all sessions are allocated.
5. Weekly payment will be taken within 24hours of the chosen date. If the date falls on a weekend day or a public holiday the time period will be within 24 hours from the start of the next business day. If no funds are in place the account will be charged with a $15 dishonor fee (that is paid to the merchant provider NOT Core Collective).
6. Rollover classes. Classes unused will be available for an additional 7 days following their current membership week. Following this 7 day period these classes are abandoned (no exemptions).
7. Any additional classes used, whether for class attendance, no show or late cancellation will be charged to the client at $25/class additional to that of their weekly membership. This charge will be placed at any time the following month using the account details provided.
8. Changes in Membership Fees. Outside of any minimum term obligation agreed to by the customer, Core Collective may adjust membership fees at any time giving 21 days’ notice.
9. Holding of membership. Customers are entitled to apply to put their membership on hold for a maximum of 1 week over a 3 month period. A customer may apply to freeze their membership, giving 7 days notice, due to medical, travel or personal reasons. Customers will not have access to any bookings or facilities that form part of the Agreement while the freeze is in place. Any further requests to freeze will only be considered with supporting documentation provided by a registered professional.
10. Termination/Changes. If a customer wishes to terminate their agreement or change their membership type, they must give 4 weeks notice. If a customer wishes to terminate their membership within the fixed term or minimum obligation period, the customer must pay a cancellation fee of $100.
11. Overdue payments. If a balance is outstanding for more than 4 weeks Core Collective may notify any credit reporting or referencing agency of the default, and may pass the customer’s debt for collection to a third party agency.