Terms and Conditions for Core Collective App

Last Updated: 26th September 2024

Welcome to the Core Collective app (the "App"). By using our App and website, you agree to these Terms and Conditions (the "Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the App.

2. Use of the App

  • Eligibility: You must be at least 18 years old to use the App. If you are under 18, you must have parental consent.
  • User Account: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

3. Classes and Challenges

  • The App offers Pilates classes and challenges designed for various fitness levels. It is your responsibility to choose classes appropriate for your fitness level and consult with a healthcare provider before starting any new exercise program.
  • Participation in classes and challenges is at your own risk. Core Collective is not liable for any injuries or damages resulting from your use of the App.

4. Payment and Subscription

  • Some features of the App may require a subscription or one-time payment. By providing your payment information, you authorize us to charge the applicable fees to your chosen payment method.
  • Subscription fees may vary, and you will be notified of any changes before they take effect.

5. Cancellation and Refund Policy

  • You may cancel your subscription at any time through your account settings.
  • Refunds will be handled in accordance with applicable laws and the policies of the app store through which you downloaded the App.

6. Intellectual Property

  • All content within the App, including but not limited to text, graphics, logos, and software, is the property of Core Collective and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. User Conduct

You agree not to use the App for any unlawful purpose or in a way that could damage, disable, or impair the App. Prohibited actions include, but are not limited to:

  • Harassing or threatening other users.
  • Posting offensive or inappropriate content.
  • Attempting to gain unauthorized access to any part of the App.

8. Modifications to Terms

Core Collective reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or within the App. Your continued use of the App constitutes acceptance of the revised Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Core Collective is not liable for any indirect, incidental, or consequential damages arising from your use of the App or inability to use it.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or relating to these Terms will be resolved in the courts of [Your Jurisdiction].

11. Contact Information

If you have any questions about these Terms, please contact us at hello@corecollective.co.nz

By using the Core Collective app, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Privacy Policy for Core Collective App

Last Updated: 26th September 2024

At Core Collective, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Core Collective app (the "App") and our website. By accessing or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information from you in various ways, including:

  • Personal Information: When you create an account, we may collect personal information such as your name, email address, and payment information.
  • Usage Data: We may collect information about how you use the App, including your device information, IP address, and browsing behavior.
  • Health Information: If you participate in our Pre & Postnatal programs or other classes, you may voluntarily provide health-related information.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To process your transactions and manage your account.
  • To communicate with you, including sending updates, promotional materials, and other information related to the App.
  • To improve our App and develop new features.
  • To monitor usage and analyze trends to enhance user experience.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us in operating the App and providing services to you (e.g., payment processors, hosting providers).
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Choices

You have certain rights regarding your personal information, including:

  • Access and Update: You can access and update your account information at any time through the App.
  • Communications: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

6. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and within the App. Your continued use of the App after the posting of changes constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at hello@corecollective.co.nz

By using the Core Collective app, you acknowledge that you have read and understood this Privacy Policy.